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Privacy Policy
How Smart Call Contractors collects, uses and protects your personal information.
This policy explains how Smart Call Contractors collects, uses and protects the personal information you share with us. We are the data controller for the information you provide.
Information we collect
When you contact us by phone, email or through a form on this website, we collect the details you give us. That is typically your name, phone number, email address, postcode and a description of the work you need. We do not collect more than we need to respond to your enquiry.
How we handle enquiry data
When you send an enquiry through this website, we process your details so we can reply, arrange a survey and give you a quote. Our lawful basis is our legitimate interest in responding to your enquiry and, where you ask us to quote or carry out work, taking steps to enter into a contract with you.
Your enquiry is handled by Smart Call Contractors and by Digital Five, who built and support this website and deliver the form messages to us (using the email provider Postmark). Digital Five keeps a secure archive of website enquiries on our behalf so we have a record of what was sent. Access is limited to those who need it to run the service.
We keep enquiry information for as long as we need it to deal with your enquiry and for our normal business records, then delete it. To ask about, correct or delete the information we hold, email info@smartcalldriveways.co.uk.
How we use your information
We use your information only to respond to you, provide the services you ask for and keep our own business records. We do not sell your information, and we do not share it with anyone else except the service providers described above who help us run the business.
Cookies
This website uses a cookie consent banner to control any non-essential cookies. Where we use third-party features that set cookies, they are held back until you agree through the banner. You can change your choice at any time using the banner controls.
Your rights
You have the right to ask for a copy of the information we hold about you, to have it corrected or deleted, and to object to how we use it. You can also complain to the Information Commissioner's Office (ICO) if you are unhappy with how we have handled your data.
Contact us
For any question about this policy or your information, contact us at info@smartcalldriveways.co.uk or call 0800 533 56 76.